Courageous Conversations

Courageous Conversations

One area that many of us avoid at work is having those ‘courageous’ (difficult) conversations. Whether it’s telling a staff member they are not performing as expected, or sharing ‘negative’ news with a client, these conversations can be challenging – yet very...
The Power of Rituals

The Power of Rituals

[Reposted with permission from grahameg.com] On a recent rip to Colorado I was introduced to a number of American Indian rituals, some of which profoundly impacted me. On the flight home I had time to reflect on why that was – and one of the things I realised...